Privacy policy

1. Information Collection

  • We collect personal data such as your name, email address, phone number, shipping and billing addresses, and payment details when you place an order on our website.

  • We may also collect browsing data, including IP addresses, device information, browser type, and interactions with our website, for analytics and website performance improvements.

  • If you subscribe to our newsletter or promotional offers, we collect your email address and preferences to send you relevant updates.

  • We may use cookies and similar tracking technologies to enhance user experience and understand customer preferences.

2. Use of Information

  • We use the collected information for order processing, payment verification, and fulfillment of purchases.

  • Customer data helps us provide efficient customer service, respond to inquiries, and offer product recommendations.

  • We may use browsing behavior and purchase history to improve our website, personalize user experience, and enhance product offerings.

  • Marketing emails and promotional messages are sent only to users who have opted in, and customers can unsubscribe at any time.

  • We do not sell, rent, or share personal information with third parties for marketing purposes.

3. Sharing of Information

  • We may share necessary customer information with third-party service providers, such as payment processors, shipping carriers, and IT support services, strictly for order fulfillment and website operations.

  • In cases of fraud prevention, security enforcement, or legal requirements, we may disclose personal data when required by law.

  • Third-party tools used for analytics, such as Google Analytics, may collect anonymized browsing data for performance analysis.

4. Security Measures

  • We implement strict security measures to protect personal data, including secure encryption, firewalls, and access control mechanisms.

  • Payment transactions are processed through secure payment gateways, and sensitive financial data is not stored on our servers.

  • Despite our security efforts, no online data transmission or storage is 100% secure, so users should also take precautions to protect their account information.

5. Your Rights & Choices

  • Customers have the right to access, update, or delete their personal information by contacting us at [email protected].

  • You may opt out of receiving marketing communications at any time by using the unsubscribe link in our emails.

  • Cookies and tracking technologies can be managed or disabled through your browser settings.

6. Data Retention

  • We retain customer information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.

  • Non-identifiable analytics data may be retained indefinitely for business insights and performance improvements.

7. Changes to This Policy

  • We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and significant updates will be communicated to customers via email.