Privacy policy
1. Information Collection
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We collect personal data such as your name, email address, phone number, shipping and billing addresses, and payment details when you place an order on our website.
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We may also collect browsing data, including IP addresses, device information, browser type, and interactions with our website, for analytics and website performance improvements.
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If you subscribe to our newsletter or promotional offers, we collect your email address and preferences to send you relevant updates.
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We may use cookies and similar tracking technologies to enhance user experience and understand customer preferences.
2. Use of Information
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We use the collected information for order processing, payment verification, and fulfillment of purchases.
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Customer data helps us provide efficient customer service, respond to inquiries, and offer product recommendations.
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We may use browsing behavior and purchase history to improve our website, personalize user experience, and enhance product offerings.
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Marketing emails and promotional messages are sent only to users who have opted in, and customers can unsubscribe at any time.
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We do not sell, rent, or share personal information with third parties for marketing purposes.
3. Sharing of Information
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We may share necessary customer information with third-party service providers, such as payment processors, shipping carriers, and IT support services, strictly for order fulfillment and website operations.
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In cases of fraud prevention, security enforcement, or legal requirements, we may disclose personal data when required by law.
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Third-party tools used for analytics, such as Google Analytics, may collect anonymized browsing data for performance analysis.
4. Security Measures
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We implement strict security measures to protect personal data, including secure encryption, firewalls, and access control mechanisms.
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Payment transactions are processed through secure payment gateways, and sensitive financial data is not stored on our servers.
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Despite our security efforts, no online data transmission or storage is 100% secure, so users should also take precautions to protect their account information.
5. Your Rights & Choices
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Customers have the right to access, update, or delete their personal information by contacting us at [email protected].
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You may opt out of receiving marketing communications at any time by using the unsubscribe link in our emails.
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Cookies and tracking technologies can be managed or disabled through your browser settings.
6. Data Retention
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We retain customer information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.
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Non-identifiable analytics data may be retained indefinitely for business insights and performance improvements.
7. Changes to This Policy
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We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and significant updates will be communicated to customers via email.